• Yes, AJPOWER offers extensive customization options to cater to the unique needs and preferences of our customers. We understand that every project or application requires specific solutions, and we are committed to delivering tailored products.

  Appearance customization: AJPOWER provides the flexibility to customize the appearance of our products. Whether it's branding elements, color schemes, or enclosure design, we work closely with our customers to create products that align with their branding and aesthetic requirements.

  Performance customization: We offer performance customization to meet different power output, voltage, frequency, and load requirements. Our team of experts collaborates with customers to understand their specific performance needs and design solutions accordingly, ensuring optimal performance and efficiency.

  Internet of Things integration（IoT）: AJPOWER embraces the power of the Internet of Things (IoT) and offers customization options that seamlessly integrate IoT capabilities into our products. This enables remote monitoring, data analytics, and control, enhancing the efficiency and convenience of our customers' operations.

  Combination design: AJPOWER specializes in designing customized solutions that integrate multiple products or components into a cohesive system. Whether it's a combination of generators, switchgear, or other power-related equipment, we work closely with customers to design a comprehensive solution that fits their requirements.

  With AJPOWER's dedication to customisation, we seek to create personalized solutions that properly meet our clients' demands, whether in terms of look, performance, IoT connection, or combination design.

•  At AJPOWER, we stand behind the quality and reliability of our products. We offer a warranty period of 5-25 years, depending on the specific product. This warranty covers any manufacturing defects or quality issues that may arise during normal and proper use of our products.

  Please note that the warranty does not cover damages or issues caused by improper installation, unauthorized modifications, neglect, accidents, or normal wear and tear. It is important to follow the recommended usage guidelines and maintenance instructions outlined in the product documentation to ensure the longevity and performance of the product.

  At AJPOWER, we strive to deliver products of the highest quality, and our warranty is a testament to our confidence in our manufacturing standards and commitment to customer satisfaction

AJPOWER product shipping times vary based on the shipping method and location. The expected delivery time for sea freight, which is appropriate for mass items and bigger shipments, is roughly 30 days. Please keep in mind that this is an estimate and that it is subject to change owing to variables such as customs processing, weather conditions, and logistical concerns.

It's crucial to remember that delivery timeframes might vary between areas and nations. When you place an order with AJPOWER, our staff will offer you with more exact shipping information based on your region and the delivery option you select.

Customers that want faster shipment or other shipping methods, such as air freight, should contact AJPOWER to discuss possibilities. Expedited shipment, on the other hand, may incur additional charges.

We work hard to guarantee that our items are shipped on time and efficiently, cooperating with dependable shipping partners and streamlining logistical operations. Our goal is to deliver your requested items as soon as possible while keeping the highest quality and care requirements.

Please contact our customer support staff if you have any more enquiries or particular shipping-related questions. They will be pleased to assist you with the shipment process and give you with the relevant information.

Without a doubt! We at AJPOWER understand the value of branding and customisation. We provide the option of including your logo on our items.

Simply submit us with the design of your logo in the proper format to get your logo on the product. Our staff will collaborate with you to guarantee that the logo is correctly affixed on the product per your specifications.

Please keep in mind that, depending on the product and its design, there may be certain restrictions or rules for logo placement and size. Our customer service staff will gladly walk you through the logo customization process and give any essential information or templates for logo placement.

We at AJPOWER believe in customisation and making sure that our goods represent your own brand identity. Including your logo on our goods is simply one of the ways we can help you make a lasting impact and effectively display your business.

At AJPOWER, we prioritize delivering products of the highest quality to our customers. We have established rigorous quality control measures to ensure that our products meet and exceed industry standards. Here's how we assure good quality:

1-100% 24-hour Aging Test: Each unit is subjected to a thorough 24-hour aging test before being packed and dispatched. This test is performed to imitate real-world operational circumstances and guarantee that the items work perfectly and consistently.

2-Quality Control Processes: We have specialized quality control teams who conduct inspections and testing at various stages of the production process. These teams closely monitor and evaluate the quality of components, manufacturing processes, and completed goods in order to spot possible problems and maintain rigorous quality standards.

3-Supplier Evaluation: We carefully pick our suppliers and perform extensive evaluations to guarantee that they fulfill our quality standards. We collaborate closely with dependable suppliers who adhere to stringent quality control methods, guaranteeing that the components and materials used in our products are of the highest quality.

4-Continuous Improvement: We are devoted to improving our production processes on a continuous basis. To improve the quality and dependability of our goods, we examine and update our processes on a regular basis based on feedback, technical improvements, and industry best practices.

5-Customer input and Support: We respect and consider customer input. If any quality issues develop, our committed customer support team is on hand to answer complaints and give prompt help. We collaborate with clients to fix problems and assure their pleasure.

AJPOWER tries to offer goods that are reliable, durable, and satisfy the highest quality standards by applying these quality assurance procedures. We are dedicated to exceeding our customers' expectations and restoring their faith in the quality of our products.

• At AJPOWER, we provide personalized quotations based on customers' specific requirements. In order to obtain the price of our products, we kindly ask you to provide us with the necessary specifications. These specifications may include details such as voltage, capacity, application, and any other specific requirements related to your needs.

  Once we have received your specification, our dedicated sales team will review the information and prepare a comprehensive quotation tailored to your requirements. We strive to provide prompt service, and you can receive a quote within 24 hours of providing the necessary specifications.

  To start the process and get prices, you can leave your email. Our team will guide you through the quotation process and ensure you have all the necessary information to make an informed decision.

•  

• The minimum order quantity for AJPOWER's products varies depending on the specific product category. Here are some examples：

  Home Energy Storage: The minimum order quantity for home energy storage products is 100 units.

  Power Battery: The minimum order quantity for power battery products is 200 units.

  Lithium Iron Phosphate Battery: The minimum order quantity for lithium iron phosphate battery products is 1000 units.

  Solar Panel: The minimum order quantity for solar panel products is 1 cabinet.

  Please note that these quantities are provided as examples and may be subject to change. To get the most accurate and up-to-date information on the minimum order quantity for a specific product, we recommend leaving your email address on our webpage or contacting our team directly. Our dedicated team will promptly reach out to you, providing detailed information regarding the minimum order quantities and any other relevant rules or considerations.

  We understand that different customers may have varying requirements and we strive to accommodate those needs to the best of our abilities. Our team will work closely with you to provide accurate and tailored information, ensuring a smooth and satisfactory ordering process.

• AJPOWER accepts a variety of payment ways in order to give our clients with flexibility and convenience. We now accept the following payment methods:TT;LC;X-transfer;VISA.

  Telegraphic Transfer (TT): This is a widely used method for international transactions, where funds are electronically transferred from the buyer's bank account to AJPOWER's designated bank account. Our team will provide you with the necessary bank details for the TT payment.

  Letter of Credit (LC): LC is a financial instrument issued by a bank on behalf of the buyer, guaranteeing payment to AJPOWER upon the fulfillment of specified conditions. LCs provide security for both the buyer and seller, ensuring a smooth and reliable payment process.

  X-transfer: X-transfer refers to electronic money transfer methods, such as online payment platforms or digital wallets. AJPOWER accepts various X-transfer options, including popular platforms like PayPal, Alipay, or other similar services. The specific X-transfer methods available may vary based on your location and the transaction details.

  VISA: AJPOWER accepts payment via VISA credit or debit cards. Customers can securely pay on Alibaba or MIC using their VISA cards, providing a convenient and widely accepted payment option.

  Please keep in mind that the availability of some payment options may be contingent on certain criteria or transaction amounts. Our experts will walk you through the payment process, help you choose the best payment option, and answer any questions you may have.